Arizer Air MAX Vaporizer
Contact Vaporisers
Contact Vaporisers
We're a specialist dry herb vaporizer retailer serving customers across the United States. Whether you need help choosing a device, tracking an order, or making a warranty claim — we're here and we know our products.
Get in Touch
- Email: support@vaporisers.com
- Phone: [Phone number coming soon]
- Response time: We respond within 24 business hours
- Business hours: Mon–Fri, 9am–5pm EST
Frequently Asked Questions
How long does US shipping take?
All orders are shipped via USPS. Standard delivery typically takes 3–7 business days depending on your location. Orders over $100 ship free. You'll receive a tracking number by email as soon as your order is dispatched.
What is your returns policy?
We accept returns within 30 days of delivery for unused, unopened items in original packaging. If your device arrives damaged or faulty, contact us at support@vaporisers.com within 7 days and we'll arrange a replacement or full refund at no cost to you.
How do I make a warranty claim?
All devices we sell are covered by the manufacturer's official warranty — Storz & Bickel (2–3 years), PAX (10 years), Arizer (2 years), DynaVap (lifetime against manufacturing defects). To make a claim, email us at support@vaporisers.com with your order number and a description of the issue. We'll handle the process with the manufacturer on your behalf.
Are your products genuine?
Yes — 100%. Every device we sell is sourced through authorised distribution channels. We do not stock grey market, parallel import, or counterfeit products. All devices come with their full manufacturer warranty and official packaging.
Do you ship to all US states?
Yes, we ship to all 50 US states via USPS. We do not currently ship internationally.
Can you help me choose the right vaporizer?
Absolutely — that's what we're here for. Email us at support@vaporisers.com with your budget, how you plan to use it, and any brands you're considering. You can also read our 2026 Buyer's Guide for self-serve guidance.
Vaporisers.com is a US-registered business. All prices are in USD. All products are genuine with full manufacturer warranties.
Product Information
Arizer Air MAX – The Longest Battery Life in the Arizer Portable Range
The Arizer Air MAX is the top-of-the-line Arizer portable, built for enthusiasts who want maximum battery life and the full Arizer all-glass vapor path experience. With up to 3+ hours of battery life, a large OLED display, and precise digital temperature control, the Air MAX is the ultimate Arizer portable for extended sessions.
Why the Arizer Air MAX?
- Industry-leading battery life — up to 3+ hours of continuous use on a single charge
- All-glass vapor path — pure, uncontaminated flavor with no plastic in the vapor path
- Precise digital temperature control — 50–220°C (122–428°F) in 1°C increments
- Large OLED display — easy-to-read temperature and battery readout
- USB-C charging — fast, convenient charging
- Made in Canada — 2-year manufacturer warranty
Air MAX vs. Air SE vs. Air 2
The Air MAX has the largest internal battery of any Arizer portable for maximum session time. The Air SE is the entry-level option with preset temperatures. The Air 2 is the mid-range classic with a removable 18650 battery. If battery life is your priority, the Air MAX wins.
Technical Specifications
- Temperature range: 50–220°C (122–428°F)
- Battery life: 3+ hours
- Charging: USB-C
- Warranty: 2 years
100% genuine Arizer product. Free US shipping. 2-year manufacturer warranty.
Specifications
In the Box
Warranty & Returns
At Vaporisers, we take care of all warranty claims. Our goal is to make the warranty process quick and hassle free for our customers.
To ensure that your warranty claim is handled as efficiently as possible, please keep record of your order number (located on your order or shipping confirmation emails, or by logging into your account). You won't need to register your vaporizer to make a claim.*
If your vaporizer is experiencing a fault or you believe it is not working correctly, please complete the warranty form here. Once submitted, our warranty team will contact you with all the details needed to complete your claim, including our shipping address.
A thorough assessment will be conducted on your vaporizer to confirm the fault before a replacement can be issued. Please note we don't repair vaporizers, brand new replacements are issued.
Unsure if your vaporizer is within the warranty period? Simply check the product listing or the user manual.
Shipping and Delivery
Orders are dispatched via USPS with signature on delivery for security reasons. Orders dispatched daily on weekdays only (excluding public holidays). Orders received by 9am (EST) will be dispatched the same day.
Once your order has been dispatched, we will send you an email with your USPS tracking number after 5pm. Please check your Inbox and your Junk Mail for your tracking number as this is an automated e-mail. Track your delivery at www.usps.com/track
When Will I Receive My Order?
- Standard Shipping: USPS guideline is within 3-7 business days from the day your order is dispatched. If you have not received your order within 7 business days, please email us at vaporisers.help@gmail.com and include your confirmation number. Delivery times may take longer in some rural areas.
- Express Shipping: USPS guideline is within 2-3 business days from the day your order is dispatched.
Delivery Notes
- Vaporisers ships orders USA-wide only.
- Make sure your delivery address is full and correct to avoid delays. We can deliver to PO Boxes.
- USPS will not leave orders unattended, please ensure someone is present at your delivery address to accept your order.
- USPS will leave a notification card if no one is present to accept your order. Please ensure your order is collected from your local Post Office within the specified timeframe on the notification card, otherwise your order will be returned to us.
- A re-delivery fee of $14.95 will be charged to re-send your order. Orders can be delivered to your workplace.
- Orders are packaged discreetly and the contents are not visible on your package.
RETURN AND EXCHANGE POLICY
Products are inspected before dispatch and packed with extra care. Upon receipt, please check your order and contact us with any issues as we cannot replace used items. If an item is defective, does not match our description, or it is not fit for its intended purpose, we will offer you a refund or exchange, subject to the following process:
Advise us of the issue with your order number, picture and description of the faulty item. We will supply our order return details. Return the item to us unused, unmarked and in its original packaging within 30 days of you receiving it.
We recommend registered post as we are not responsible for returns that we do not receive. The delivery cost to return the item to us is at your expense. Replacements will be returned to you at no additional charge.
However, if we receive an item that has been damaged, used, shows signs of wear, not in original packaging, or packaging is damaged, we reserve the right not to replace or refund the item. We will advise you in this event.
Once we have authorised a refund, please allow 3-5 business days to receive your refund.
Refunds will be issued in the same way that you paid for your order. If we assess the warranty claim to be valid and not caused by fault of the customer, we will send you a replacement item and cover the delivery costs.
However if no fault is found with the item, the return postage will be at the customer's expense.
Please choose carefully. We cannot cancel or refund an order once it has been placed. Unfortunately, products cannot be returned due to damage caused by misuse or negligence.
Need help? Email us at vaporisers.help@gmail.com